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Hotel owners will return with refined application after refusal

  • 11th December 2025
Matt Arnold (inset, right) with Fiona Phillips and her husband Martin Frizell at the opening of The Brewery House in 2017

A planning bid to install a seasonal wedding marquee and riverside gazebo at Bridge Hotel in Brandon has been refused – but the owners say the decision is far from the end of the road. Instead, they insist the refusal will help them return with a stronger, more refined application in the near future.

Owner Matt Arnold said the family had anticipated the outcome and deliberately allowed the process to run its course after seeking informal advice from the team at Shepherds Baa in Lynford – a café that, having faced its own planning battles, has first-hand experience of how challenging rural applications can be. He said the refusal had effectively provided “a checklist” of improvements needed for the resubmission.

In a statement released following the decision, Mr Arnold said:

“When our recent planning application for a seasonal wedding marquee and riverside gazebo was refused, some might have expected frustration. In reality, we welcomed it. After taking expert advice from the fantastic team at Shepherds Baa in Lynford – veterans of planning challenges – we let the application run its course. A refusal, they noted, provides the most accurate checklist of what needs addressing for a successful approval next time. And that’s exactly what we now have.

“But the process also brought a few misconceptions to the surface – particularly from a tiny handful of objectors – and a couple of those deserve clarification.

“One claim suggested we were planning gatherings of 200 to 400 people, as though we intended to host a festival on the banks of the Little Ouse. The truth is far simpler: our maximum wedding size is 80 guests. Not 400. Not 200. Eighty. It’s a limit we set ourselves because an intimate scale suits the gardens, the atmosphere, and the experience we want to offer local couples.

“And we understand this market. Every year we welcome hundreds of guests attending weddings at the brilliant Hockwold Hall – a venue we admire enormously. Our aim is simply to provide a more affordable, local alternative for brides and families who want beauty without the premium price tag.

“For long-time Brandon residents, weddings at Riverside Lodge evoke memories of my parents, Don and Chris Arnold, who for years hosted receptions in our gardens purely for the love of the community. They hardly made a penny from them – it was simply their way of giving back. Now in their late 80s, they remain central to everything we do and still refuse to take wages, preferring to help steward the family business that has grown from those early days.

“Together, we’re now planning further landscaping within Riverside Lodge’s gardens so that, in time, we can offer wedding settings on either side of the river we’re so lucky to own and protect.

“Because of their decades of service – from my mum leading the resurfacing of the town tennis courts to my dad’s tireless work on the Playing Fields Committee and his proud involvement with Thetford Singers – it hurts them deeply when a tiny minority directs negativity our way. But the overwhelming support from the wider community is what keeps us moving forward.

“The family now intends to revise and resubmit the application, addressing the issues raised by planners in the refusal notice. While it remains unclear how the planning authority will view a revised proposal, we are committed to working through every concern to secure a small-scale, locally focused wedding venue they believe would benefit the town.

“For those with long memories, my journey in Brandon’s food scene began at The Peacock Grill Bar and Restaurant in the 1980s. Back then, I was a young chef turning out steaks and burgers before leaving the town in 1983 to pursue a career that eventually took me to ITV and GMTV. Today, that site thrives as Ali’s Kebabs, a testament to the enduring culinary spirit of the area – and a reminder that our town’s food culture has deep roots.

“After returning to Brandon in 2010, I dedicated four years to planning the relaunch of the Bridge Hotel, combining my experience in hospitality and media to transform the site into the vibrant community hub it is today.

“Our journey has also been shaped by the incredible people who’ve supported us over the years. When we opened our Brewery House annexe in 2017, we were honoured to welcome Fiona Phillips – one of Britain’s best-loved television presenters – to officially launch it. She arrived with her husband, Martin Frizell, my former boss at GMTV and later the long-standing editor of This Morning.

Fiona Phillips being presented with flowers at The Brewery House opening in 2017

“Their presence wasn’t about celebrity sparkle; it was a testament to enduring friendships and their belief in what we were building here in Brandon.

“When I relaunched the Bridge Hotel in 2014 – following a career that took me from Royal Navy pilot training to ITV and GMTV – the staff list was short. I was the breakfast chef. Silvia, now our exceptional manager, was the cleaner. That was it.

“A decade on, we proudly employ between 13 and 16 local people – a team who have become extended family. Their dedication to service, food quality, and immaculate rooms has driven our reputation to new heights.

“The financial impact is significant. When we began, the old Bridge House B&B turned over about £60,000 a year. Today, we’ve grown eightfold, surpassing half a million in one recent year – with more than £150,000 annually flowing directly into the pockets of local staff and, in turn, into local businesses.

“These aren’t figures for bragging; they are a clear indicator of the vital part this business plays in Brandon’s economy.

“The riverside has always been the soul of our site – and the community has embraced it wholeheartedly. Walkers, cyclists, paddle boarders, wild swimmers, and families all use our gardens and river access as a gateway to the natural beauty of the Little Ouse.

“Our Riverside Café has become a vibrant hub over the past two summers, and with chef Danny Coates – who juggles our now-famous “heroic” hotel breakfasts with his acclaimed Fuego pop-ups – Sundays have become a social ritual. Locals arrive for relaxed walk-up breakfasts, often with visiting friends and family, and frequently linger long after the last plate is cleared.

“Because community matters more than commerce, we’re perfectly happy for families to bring their own picnics to enjoy by the river in fair weather. Of course, we hope people might enjoy a fresh coffee or a drink from the bar – but it’s never a requirement. What matters is that people feel welcome on the land we are privileged to care for.

“Looking ahead, once our marquee planning is approved, we hope to create a brand-new hardstanding area beneath it – whichever riverside site becomes preferred. Not only will this give the marquee a perfectly level base, but during the months when the marquee isn’t in use, the space could become a Padel court: a brand-new facility for the town to enjoy.

“We have always believed The Bridge Hotel should be more than a business. It should be a hub, a gathering place, and a warm welcome to the town itself.

“And while a small minority may persist in trying to disrupt the progress of a legitimate, hard-working, and deeply rooted local enterprise, their voices don’t represent the community we serve – or the future we’re building.

“We will continue to grow. We will continue to invest. And we will continue to make Brandon proud.

“After all, that has always been the heart of this family’s mission – from Don and Chris’s garden weddings at Riverside Lodge, to our staff today, to every visitor who crosses the bridge that gives the hotel its name.”

Brandon Town Council opposed the planning application, stating the following reasons:

  • Over development of site within Brandon’s Heritage Asset
  • Marquee will obscure an important view
  • Insufficient parking for a marquee that has potential to hold 200-400 people
  • Unsuitable adjacent to residential properties with regard to noise, disturbance, antisocial
    behaviour and loss of amenity

Cllr Wayne Bland was one of the most vocal to oppose the plans, as both a councillor and nearby resident, giving the following reasons among 6 pages of comments:

  • The proposed development is within Brandon’s conservation area and heritage asset, it is also within a designated important view
  • The site is simply a bed and breakfast despite being named a hotel and is not suitable for events given its location as it is surrounded by residential properties, a pub, campsite and hotel, the noise and anti social behaviour, along with loss of amenity, would be considerable
  • The large marquee has already been erected, without permission, and used for an event, before WSC Enforcement ordered it removed, the noise from the event was unbearable
  • The small marquee has been permanently erected and used since April 2024, under permitted development, despite the fact it is not class G compliant as it is over 3m in height
  • The marquees and toilet block are clearly for weddings and events, these have large numbers of people and can go on late into the night
  • At 20m long, 9m wide and nearly 6m high the large marquee will be an overpowering eyesore within Brandon’s important view and conservation area
  • The toilet block is placed under a tree, the pads and posts will require excavation through the root zone … Place Services have failed to consider the water and electricity supplies to the block itself
  • The toilet block encroaches onto the existing carpark
  • How does this Application test against NPPF Paragraph 208? Associated works on a Planning Application proposal is open to exploitation … it would give the applicant permission to carry out anything they want and claim it as associated works

Other comments from residents included:

  • I also feel that the toilet block is a safety concern due to its style and an opportunity for the wrong type of people to misuse it for drugs and crimes against others.
  • With up to 400 people able to attend events on a very small site where are they all going to park … are we not only to suffer from the extreme noise but people parking all up the high street blocking access to our homes
  • This site is massively over developed even at this stage and adding to it and potentially cramming up to 300 plus people into such a small space is irresponsible
  • I have seen this large marquee in position and it is shocking. I do not agree with something like this which will be used for events being used in close proximity to residential properties, it will give rise to serious loss of amenity
  • I don’t see how the toilet block and all the services can be installed without killing the tree which is
    in a conservation area

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